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Shipping & Returns

Shipping Policy

Order Processing:

  • Orders are dispatched from the UK.

  • Order processing time is 1-3 working days from order confirmation.

  • You will receive a confirmation email once your order has been dispatched.

  • Please make sure your delivery address is correct before ordering. If the purchaser has entered incorrect delivery details, we cannot be held responsible for non-delivery.

  • If you need assistance with your order, please contact: hello@neonhotdog.com

 

Delivery:


Royal Mail First Class delivery is used for all orders.  In most cases, Royal Mail will deliver the next working day, but please allow 1-3 working days.  


Our shipping rate is £1.50 for orders under £25.00 and free for orders over £25.00.

Return & Exchange Policy

Unfortunately, we are unable to accept returns at this time.

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