Shipping & Returns

Order Processing:

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• Orders are dispatched from the UK.

• Order processing time is 1-3 working days from order confirmation.

• You will receive a confirmation email once your order has been dispatched.

• Please make sure your delivery address is correct before ordering. If the purchaser has entered incorrect delivery details, we cannot be held responsible for non-delivery.

• If you need assistance with your order, please contact: hello@neonhotdog.com

 

Delivery:

Royal Mail First Class delivery is used for all orders.  In most cases, Royal Mail will deliver the next working day, but please allow 1-3 working days.  

Our shipping rate is £1.50 for orders under £25.00 and free for orders over £25.00.